Testimonials
Bradford & Bingley Group Operations - 2007 Change Portfolio Governance
I would like to thank you for your input to the Bradford & Bingley Group during H1 2007 in leading the creation and implementation of the Governance framework to provide a solid foundation for the delivery of three business critical and interdependent change Programmes, spanning operations, systems implementation and business relocation.
I am particularly appreciative of the way you have collaborated with and supported the leadership team in the stabilization and where necessary the recovery of elements of the Programmes. We have also benefited from your uncompromising, robust challenges at Governance and rigorous approach as we worked through the process of Programme Assurance during the early months.
As a consequence of your input we now have within the Group a proven Change Portfolio Governance methodology and toolkit that is capable of rapid deployment in support of future business change.
On a personal level I found working with you very beneficial and would have no hesitation in seeking your support in any future change initiatives or recommending your consulting services to others.
Head of Operations Support
Bradford & Bingley Group
July 2007
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RBS Group Human Resources
Business Acquisition and Disposal Services: Pre-Bid and Implementation
Through the CPS deliverables, we now have a methodology, infrastructure and set of tools which fully meet, and in some cases exceed, the requirements originally articulated by the HR Leadership Team.
Head of Business Acquisitions
Group Human Resources
Royal Bank of Scotland Group plc
September 2004
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(Personal Testimonial)
RBS Corporate Banking & Financial Markets
Richard has made a strong contribution across all key aspects of Programme Management and has been active in supporting the Senior Management and Executive team in ensuring that the key Programme deliverables and time frames were successfully met.
Richard is well known within the Royal Bank of Scotland Group as a robust and reliable external consulting resource. He has previously carried out a number of assignments within the Group, both as an independent consultant since 2001 and during the previous four years whilst with KPMG Consulting.
Head of Mid-Market Credit Strategy
Royal Bank of Scotland Group
December 2002
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Royal Bank of Scotland, European Consumer Finance
2007 Change Operating Model
We would like to express our thanks to you for your excellent input to RBS ECF since January 2007. In particular your contribution in the following two areas has provided significant advantage:
- The shaping, planning and mobilization of the ECF Change Team, including the definition of Vision & Values, Design Principles & Ways of Working and options for resourcing and structuring the team
- Delivery of the End to End Change Operating Model and working to tailor the model to the specific needs and characteristics of the ECF business
These two components form a key part of the foundation of the ECF Change capability that will be essential to enabling the business to meet the strategic challenges that are anticipated over the next 3-5 years.
We are particularly grateful for your flexibility in working with us on an ‘as required’ basis and in a range of locations including London, Düsseldorf, Utrecht and Edinburgh.
We would have no hesitation in seeking your support in the future and would be pleased to recommend your business to others within the RBS Group.
Director New Countries and Growth (Operations) Germany
RBS European Consumer Finance
May 2007
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